December 12, 2011
The results of the recent survey were shared with House Appropriations Committee/HHR Sub-Committee. These
Survey Results form the basis for the recommendations which were offered to the sub-committee:
- Support families by allowing others to help schedule and transport to VICAP appointments
- Create a more effective/efficient system that will allow for an appeal in a more timely manner – allow for an immediate appeal of the assessment or improve the response time from KePRO or both!
- Closely examine current process to ensure that even the perception of conflict or bias is removed.
All of the private provider organizations represented spoke to the barriers which interfere with a child/family accessing the services they need.